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Archive for the ‘ERP Enterprise Resource Planning’ Category

5 Big Benefits of Real Omni-channel Integration

March 3rd, 2015

Category: Customer Relationship Management, ERP Enterprise Resource Planning, Online Retailing, Point Of Sale Systems, Retail Business News

If there was any doubt that you need to implement a true omni-channel retailing system, that doubt was well and truly blown way at the recent NRF’s “Retail’s Big Show” in New York. As one respected tweeter put it “I must have heard the words “omni-channel” and “solution” uttered a million times each at #nrf15” But it is not just about having your products available for purchase through multiple channels including in-store, your online store, eBay, Google Shopping and Facebook.  All channels must be fully in...

5 Simple Warehouse Cost Cutting Tips for Retailers

May 13th, 2014

Category: ERP Enterprise Resource Planning, Managing Retail Costs, Online Retailing, Retail Business Tips

Small to medium size retailers often overlook the performance of their warehouse. They are focused on the performance of their stores, so as long as there is room in the warehouse for incoming stock and stock gets to the stores on time, retailers tend to turn a blind eye to the internal operation of their warehouse. With retailers experiencing reduced margins, and warehouse space and staff costs typically in the hundreds of thousands of dollars, many retailers are looking to reduce expenditure in their warehouse operations. One possibil...

Retail Success Story: G. W. Cox Jeweller

October 8th, 2013

Category: ERP Enterprise Resource Planning, Online Retailing, Point Of Sale Systems, Retail Success Stories

Company Background Diamonds have been described as ‘fragments of stars’, or ‘tears of the Gods’, and for many they also embody glamour and beauty. This is what inspired George William Cox and his wife, Lillian to open their first jewellery store in Hindley Street, Adelaide in 1898. More than 100 years later, G. W. Cox is still a family-owned business, run by George’s great grandson, Jon Cox. How is this family business still going strong considering that many of its long-standing competitors no longer operate? According to Jon, longev...

Retail Success Story: Bodyboarders Surf Co (BSC)

September 10th, 2013

Category: ERP Enterprise Resource Planning, Online Retailing, Point Of Sale Systems, Retail Innovations, Retail Success Stories

In 1998, Mick and Carina Parkhill, passionate about all things bodyboarding, opened their first specialist bodyboard shop in Narrabeen, Sydney, called Bodyboarders Surf Co (BSC). Fifteen years later, the pair is still riding the retail wave of success with another bricks and mortar store in Coolangatta, Gold Coast, a 24-hour online store, and a warehouse. BSC has consistently experienced year on year growth of 20 per cent. This has a lot to do with offering on-trend products and the continued passion and dedication the owners have for the sport...

Retail Success Story: King Street Cyclery

May 29th, 2013

Category: ERP Enterprise Resource Planning, Online Retailing, Point Of Sale Systems, Retail Selling

Company Background – King Street Cyclery King Street Cyclery first opened its doors in 1979 and was a small bike shop at the top end of King Street, Newtown in Sydney. Back then only a handful of cycling enthusiasts were game enough to ride the streets of Sydney, braving bus fumes and city traffic. Since then the cycling community has grown in leaps and bounds with the full support of councils, State and Federal Government and cycling organisations. King Street Cyclery has also grown with the cycling community and today its main shop and ...

Retail Success Factors, Part ll: Increase sales in a tight retail environment

April 16th, 2013

Category: Customer Relationship Management, ERP Enterprise Resource Planning, Online Retailing, Retail Business News, Retail Business Tips, Retail Innovations, Retail Selling

Retailing has been given some good news recently. The Australian Bureau of Statistics (ABS) released figures for January 2013 showing a growth of 3.4% on the same period last year. However, many retailers are still doing it tough. This is due in part to high fixed costs like rent and staff wages as mentioned in last month’s article. That article looked at how you can substantially lower costs to deliver savings while today’s article will look at how you can increase sales and thus profits, even as retailing continues to experience bumps on ...

Retail Success Factors, Part 1: Lower costs in a tight retail environment

March 13th, 2013

Category: ERP Enterprise Resource Planning, Managing Retail Costs, Point Of Sale Systems, Retail Business News, Retail Business Tips

How do you overcome skyrocketing retails costs like increased rent, higher staff wages and increased marketing costs as mentioned in a recent article, retail struggling due to rising costs? The news isn’t all dire. There is definitely a way to get around rising costs and even be profitable today. The key is you need to do two things well and do them well on a consistent basis. The first one is to keep a tight lid on costs, and the second one is to find innovative ways to increase sales. Today we explore the first success factor to retailing...

CASE STUDY: Meet the service provider that easily supports a broad range of industries and customers spread across vast and tough terrains

March 13th, 2013

Category: ERP Enterprise Resource Planning, Online Retailing, Point Of Sale Systems, Retail Business News, Retail Business Tips

TJM Products (North Queensland) Company Background While TJM is a national brand, the North Queensland franchise covering the top end of Australia from Mackay, Cairns, Townsville and Mt Isa in Queensland to Darwin in the Northern Territory is owned by Rod Spinks. While most people associate the TJM brand with vehicle equipment (see their video) accessories and road safety tools, there is more to the business, according to Mr Spinks. “Yes, we provide a huge range of products for work and play from roof racks, bull bars, suspension, winche...

Order Delivery Can Make or Break Your Business

November 7th, 2012

Category: ERP Enterprise Resource Planning, Online Retailing, Point Of Sale Systems, Retail Innovations

If you’re an online retailer or a wholesaler with nationwide customers, one of your biggest challenges is order fulfillment. It’s so important that if not done well it can negatively impact business profitability. What’s at stake is your customer’s expectation that what they order from you is delivered on-time, and for a reasonable fee. Now while you need to offer your customers a great fulfillment service at a competitive price, it’s equally important to ensure the cost of order fulfillment is minimised. This means that as soo...

POS System health check: Five compelling questions that invite a review of your Retail Management System

September 12th, 2012

Category: ERP Enterprise Resource Planning, Point Of Sale Systems, Retail Business Tips

This article lists five questions you need to ask about your current retail system to assess whether it has the capabilities to support your business in what is now a fast-moving, no-holds bar, retail terrain. We ask whether your current system has the strength and flexibility to: 1. Easily handle the demands of a New Retail era? 2. Support the new customer paradigm? 3. Provide insight into business performance? 4. Support business viability and growth? 5. Simplify your working life? 1. Does your current system easily handle the demands of a N...