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Archive for the ‘Retail Business Tips’ Category

5 Big Benefits of Real Omni-channel Integration

March 3rd, 2015

Category: Customer Relationship Management, ERP Enterprise Resource Planning, Online Retailing, Point Of Sale Systems, Retail Business News

If there was any doubt that you need to implement a true omni-channel retailing system, that doubt was well and truly blown way at the recent NRF’s “Retail’s Big Show” in New York. As one respected tweeter put it “I must have heard the words “omni-channel” and “solution” uttered a million times each at #nrf15” But it is not just about having your products available for purchase through multiple channels including in-store, your online store, eBay, Google Shopping and Facebook.  All channels must be fully in...

5 Simple Warehouse Cost Cutting Tips for Retailers

May 13th, 2014

Category: ERP Enterprise Resource Planning, Managing Retail Costs, Online Retailing, Retail Business Tips

Small to medium size retailers often overlook the performance of their warehouse. They are focused on the performance of their stores, so as long as there is room in the warehouse for incoming stock and stock gets to the stores on time, retailers tend to turn a blind eye to the internal operation of their warehouse. With retailers experiencing reduced margins, and warehouse space and staff costs typically in the hundreds of thousands of dollars, many retailers are looking to reduce expenditure in their warehouse operations. One possibil...

Retail Success Story: Neeto

February 6th, 2014

Category: Customer Relationship Management, Managing Retail Costs, Point Of Sale Systems, Retail Business News, Retail Business Tips, Retail Innovations, Retail Selling, Retail Success Stories

Company Background Operating for just over 18 months, the Neeto concept was borne out of the idea that the traditional newsagency model is outdated and needs to change. To that end Neeto operates both as a newsagency and a specialist stationary retailer similar to kikki.K, Typo and Smiggles. Stuart Cheng, Neeto Managing Director, explains: “Traditional agencies might sell some stationary but they often go for the big brands which are a dime a dozen. If you want to succeed as a newsagency today, you have to add something different because tr...

Retail Recap 2013: What this means for your business next year?

November 12th, 2013

Category: Managing Retail Costs, Online Retailing, Point Of Sale Systems, Retail Business News, Retail Business Tips, Retail Innovations

You know it’s a good sign when retail sales are showing an increase of 2.9% in September 2013 compared to the same month in 2012. Might it signal we’ll enjoy strong Xmas trading this year, helping retailers end the year ‘with a bang and not a whimper?’ It’s almost mid-November and time to reflect on what has shaped up as the important signposts this year. Significantly, how will these markers influence how you run your business next year? Retail innovation strong in 2013 While there have been some ‘nice’ increases in retail sales ...

Retail Success Factors, Part ll: Increase sales in a tight retail environment

April 16th, 2013

Category: Customer Relationship Management, ERP Enterprise Resource Planning, Online Retailing, Retail Business News, Retail Business Tips, Retail Innovations, Retail Selling

Retailing has been given some good news recently. The Australian Bureau of Statistics (ABS) released figures for January 2013 showing a growth of 3.4% on the same period last year. However, many retailers are still doing it tough. This is due in part to high fixed costs like rent and staff wages as mentioned in last month’s article. That article looked at how you can substantially lower costs to deliver savings while today’s article will look at how you can increase sales and thus profits, even as retailing continues to experience bumps on ...

Retail Success Factors, Part 1: Lower costs in a tight retail environment

March 13th, 2013

Category: ERP Enterprise Resource Planning, Managing Retail Costs, Point Of Sale Systems, Retail Business News, Retail Business Tips

How do you overcome skyrocketing retails costs like increased rent, higher staff wages and increased marketing costs as mentioned in a recent article, retail struggling due to rising costs? The news isn’t all dire. There is definitely a way to get around rising costs and even be profitable today. The key is you need to do two things well and do them well on a consistent basis. The first one is to keep a tight lid on costs, and the second one is to find innovative ways to increase sales. Today we explore the first success factor to retailing...

CASE STUDY: Meet the service provider that easily supports a broad range of industries and customers spread across vast and tough terrains

March 13th, 2013

Category: ERP Enterprise Resource Planning, Online Retailing, Point Of Sale Systems, Retail Business News, Retail Business Tips

TJM Products (North Queensland) Company Background While TJM is a national brand, the North Queensland franchise covering the top end of Australia from Mackay, Cairns, Townsville and Mt Isa in Queensland to Darwin in the Northern Territory is owned by Rod Spinks. While most people associate the TJM brand with vehicle equipment (see their video) accessories and road safety tools, there is more to the business, according to Mr Spinks. “Yes, we provide a huge range of products for work and play from roof racks, bull bars, suspension, winche...

How to capitalise on your most valuable asset – your sales assistants

October 10th, 2012

Category: Customer Relationship Management, Point Of Sale Systems, Retail Business News, Retail Business Tips, Retail Selling

Customer Service consistently under par in Australia Recent posts across general and industry media mention the tough retailing environment. Some in the industry have asserted this is mainly due to competition from online retailers and global heavy hitters opening stores locally. However, a new survey from consumer advocate group Choice and published by SMH, paints a different picture. It lays the blame squarely on Australian retailers’ lack of customer service, with Harvey Norman scoring the lowest mark. While Gerry Harvey has hit back cl...

POS System health check: Five compelling questions that invite a review of your Retail Management System

September 12th, 2012

Category: ERP Enterprise Resource Planning, Point Of Sale Systems, Retail Business Tips

This article lists five questions you need to ask about your current retail system to assess whether it has the capabilities to support your business in what is now a fast-moving, no-holds bar, retail terrain. We ask whether your current system has the strength and flexibility to: 1. Easily handle the demands of a New Retail era? 2. Support the new customer paradigm? 3. Provide insight into business performance? 4. Support business viability and growth? 5. Simplify your working life? 1. Does your current system easily handle the demands of a N...

Is Omni-Channel Retailing worth the effort?

August 14th, 2012

Category: Point Of Sale Systems, Retail Business Tips, Retail Innovations, Retail Selling

Consumers are using so many channels and devices these days it can be overwhelming deciding which channels you should use with your customers. How do you decide what to invest in, whether online store, email, mobile, eBay, comparison sites, Facebook or other upcoming social sites like Pinterest? The first question that needs to be answered is whether Omni-channel retailing is worth the effort? Many believe it is. Why? Because today, this is how the consumer wants you to sell to them. But which channels do you choose? Below we discuss a few and...