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Archive for the ‘Retail Innovations’ Category

Retail Success Story: Neeto

February 6th, 2014

Category: Customer Relationship Management, Managing Retail Costs, Point Of Sale Systems, Retail Business News, Retail Business Tips, Retail Innovations, Retail Selling, Retail Success Stories

Company Background Operating for just over 18 months, the Neeto concept was borne out of the idea that the traditional newsagency model is outdated and needs to change. To that end Neeto operates both as a newsagency and a specialist stationary retailer similar to kikki.K, Typo and Smiggles. Stuart Cheng, Neeto Managing Director, explains: “Traditional agencies might sell some stationary but they often go for the big brands which are a dime a dozen. If you want to succeed as a newsagency today, you have to add something different because tr...

Retail Recap 2013: What this means for your business next year?

November 12th, 2013

Category: Managing Retail Costs, Online Retailing, Point Of Sale Systems, Retail Business News, Retail Business Tips, Retail Innovations

You know it’s a good sign when retail sales are showing an increase of 2.9% in September 2013 compared to the same month in 2012. Might it signal we’ll enjoy strong Xmas trading this year, helping retailers end the year ‘with a bang and not a whimper?’ It’s almost mid-November and time to reflect on what has shaped up as the important signposts this year. Significantly, how will these markers influence how you run your business next year? Retail innovation strong in 2013 While there have been some ‘nice’ increases in retail sales ...

Retail Success Story: Bodyboarders Surf Co (BSC)

September 10th, 2013

Category: ERP Enterprise Resource Planning, Online Retailing, Point Of Sale Systems, Retail Innovations, Retail Success Stories

In 1998, Mick and Carina Parkhill, passionate about all things bodyboarding, opened their first specialist bodyboard shop in Narrabeen, Sydney, called Bodyboarders Surf Co (BSC). Fifteen years later, the pair is still riding the retail wave of success with another bricks and mortar store in Coolangatta, Gold Coast, a 24-hour online store, and a warehouse. BSC has consistently experienced year on year growth of 20 per cent. This has a lot to do with offering on-trend products and the continued passion and dedication the owners have for the sport...

Retail Success Story: Beds n Dreams, Qld

August 14th, 2013

Category: Online Retailing, Point Of Sale Systems, Retail Innovations, Retail Selling, Retail Success Stories

Company Background – Beds n Dreams, QLD Don McDonald is on a fast track to grow his multi-store bedroom furniture business. With 12 years’ experience on the manufacturing end, 18 months’ ago he was given the opportunity to buy the Master Franchise operation for Beds n Dreams, Queensland. This he did with the aim to open 5 stores in 2 years. Don is now close to fulfilling his objective with 4 stores set to operate in 18 months. While many retailers start slowly and are cautious about expanding, Don is focused on securing the rig...

Retail Success Factors, Part ll: Increase sales in a tight retail environment

April 16th, 2013

Category: Customer Relationship Management, ERP Enterprise Resource Planning, Online Retailing, Retail Business News, Retail Business Tips, Retail Innovations, Retail Selling

Retailing has been given some good news recently. The Australian Bureau of Statistics (ABS) released figures for January 2013 showing a growth of 3.4% on the same period last year. However, many retailers are still doing it tough. This is due in part to high fixed costs like rent and staff wages as mentioned in last month’s article. That article looked at how you can substantially lower costs to deliver savings while today’s article will look at how you can increase sales and thus profits, even as retailing continues to experience bumps on ...

Order Delivery Can Make or Break Your Business

November 7th, 2012

Category: ERP Enterprise Resource Planning, Online Retailing, Point Of Sale Systems, Retail Innovations

If you’re an online retailer or a wholesaler with nationwide customers, one of your biggest challenges is order fulfillment. It’s so important that if not done well it can negatively impact business profitability. What’s at stake is your customer’s expectation that what they order from you is delivered on-time, and for a reasonable fee. Now while you need to offer your customers a great fulfillment service at a competitive price, it’s equally important to ensure the cost of order fulfillment is minimised. This means that as soo...

Is Omni-Channel Retailing worth the effort?

August 14th, 2012

Category: Point Of Sale Systems, Retail Business Tips, Retail Innovations, Retail Selling

Consumers are using so many channels and devices these days it can be overwhelming deciding which channels you should use with your customers. How do you decide what to invest in, whether online store, email, mobile, eBay, comparison sites, Facebook or other upcoming social sites like Pinterest? The first question that needs to be answered is whether Omni-channel retailing is worth the effort? Many believe it is. Why? Because today, this is how the consumer wants you to sell to them. But which channels do you choose? Below we discuss a few and...

QR Codes – Will They Revolutionise Retailing?

May 30th, 2012

Category: ERP Enterprise Resource Planning, Online Retailing, Retail Business Tips, Retail Innovations

Imagine this: You’re stuck on the phone with a customer. The other sales person has stepped out for lunch when suddenly a shopper walks in and heads straight to an item on display. You really want to serve him but the customer on the phone is important too. You glance over and see that the guy has lifted the tag and looked at the style name, product description and price. Lucky for you, there’s something more imprinted on the price tag, a square-shaped barcode called a QR code. The customer sees this, grabs his smart phone and aims it at th...