Contact Us:

1300 646 536

Creative Computing

Archive for the ‘Retail Selling’ Category

Retail Success Story: Neeto

February 6th, 2014

Category: Customer Relationship Management, Managing Retail Costs, Point Of Sale Systems, Retail Business News, Retail Business Tips, Retail Innovations, Retail Selling, Retail Success Stories

Company Background Operating for just over 18 months, the Neeto concept was borne out of the idea that the traditional newsagency model is outdated and needs to change. To that end Neeto operates both as a newsagency and a specialist stationary retailer similar to kikki.K, Typo and Smiggles. Stuart Cheng, Neeto Managing Director, explains: “Traditional agencies might sell some stationary but they often go for the big brands which are a dime a dozen. If you want to succeed as a newsagency today, you have to add something different because tr...

Retail Success Story: Beds n Dreams, Qld

August 14th, 2013

Category: Online Retailing, Point Of Sale Systems, Retail Innovations, Retail Selling, Retail Success Stories

Company Background – Beds n Dreams, QLD Don McDonald is on a fast track to grow his multi-store bedroom furniture business. With 12 years’ experience on the manufacturing end, 18 months’ ago he was given the opportunity to buy the Master Franchise operation for Beds n Dreams, Queensland. This he did with the aim to open 5 stores in 2 years. Don is now close to fulfilling his objective with 4 stores set to operate in 18 months. While many retailers start slowly and are cautious about expanding, Don is focused on securing the rig...

Retail Success Story: King Street Cyclery

May 29th, 2013

Category: ERP Enterprise Resource Planning, Online Retailing, Point Of Sale Systems, Retail Selling

Company Background – King Street Cyclery King Street Cyclery first opened its doors in 1979 and was a small bike shop at the top end of King Street, Newtown in Sydney. Back then only a handful of cycling enthusiasts were game enough to ride the streets of Sydney, braving bus fumes and city traffic. Since then the cycling community has grown in leaps and bounds with the full support of councils, State and Federal Government and cycling organisations. King Street Cyclery has also grown with the cycling community and today its main shop and ...

Retail Success Factors, Part ll: Increase sales in a tight retail environment

April 16th, 2013

Category: Customer Relationship Management, ERP Enterprise Resource Planning, Online Retailing, Retail Business News, Retail Business Tips, Retail Innovations, Retail Selling

Retailing has been given some good news recently. The Australian Bureau of Statistics (ABS) released figures for January 2013 showing a growth of 3.4% on the same period last year. However, many retailers are still doing it tough. This is due in part to high fixed costs like rent and staff wages as mentioned in last month’s article. That article looked at how you can substantially lower costs to deliver savings while today’s article will look at how you can increase sales and thus profits, even as retailing continues to experience bumps on ...

How to capitalise on your most valuable asset – your sales assistants

October 10th, 2012

Category: Customer Relationship Management, Point Of Sale Systems, Retail Business News, Retail Business Tips, Retail Selling

Customer Service consistently under par in Australia Recent posts across general and industry media mention the tough retailing environment. Some in the industry have asserted this is mainly due to competition from online retailers and global heavy hitters opening stores locally. However, a new survey from consumer advocate group Choice and published by SMH, paints a different picture. It lays the blame squarely on Australian retailers’ lack of customer service, with Harvey Norman scoring the lowest mark. While Gerry Harvey has hit back cl...

Is Omni-Channel Retailing worth the effort?

August 14th, 2012

Category: Point Of Sale Systems, Retail Business Tips, Retail Innovations, Retail Selling

Consumers are using so many channels and devices these days it can be overwhelming deciding which channels you should use with your customers. How do you decide what to invest in, whether online store, email, mobile, eBay, comparison sites, Facebook or other upcoming social sites like Pinterest? The first question that needs to be answered is whether Omni-channel retailing is worth the effort? Many believe it is. Why? Because today, this is how the consumer wants you to sell to them. But which channels do you choose? Below we discuss a few and...