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1300 646 536

CSA & Upgrades

 

Supporting Your Business to Easily Handle Modern Retailing Challenges
 
At the end of the Warranty period, Creative Computing offers further protection under our Customer Support Agreement (CSA) and Upgrade Subscription service.
 
Services provided under the Support Agreement include assistance on queries and problems relating to the proposed system.
 
The CONTROL Upgrade Subscription service allows you to stay at the forefront of retail management technology. By subscribing to the Upgrade Subscription service you are entitled to receive all new versions and enhancements to CONTROL for no additional fee, with new releases made available about once each year.
 
The Upgrade Subscription Service is highly recommended as this will entitle you to having the most up-to-date features. And keeping your software up-to-date allows us to provide the highest level of support.
 
Other services include Implementation and initial training once CONTROL has been installed into your business.
 
CONTROL POS is fast to implement and easy to use. Contact us today about your requirements.

Testimonials

  • “We use CONTROL to run our 15 stores across WA and Melbourne. The system ensures accuracy when tracking supplier and customer orders, and deliveries. Reporting features also provide insight into sales and stock performance and this helps with business decision-making.”

    Bill Dimarelos, The Furniture Spot
  • “We can create a promotion within CONTROL in 30 minutes and let the marketing people do their thing without thinking about the technology.”

    Stuart Chen, Managing Director, Neeto
  • “Even though we’re a traditional bricks and mortar retailer, we give people the option to research or buy our products online. In their mind they’ve saved a lot of time because all that’s left to do is pop into the shop to pick up the item or have it delivered.”

    Edward Lancaster, King Street Cyclery
  • “I think the interface Creative Computing did between CONTROL Online Store and Facebook is pretty innovative and that’s great because we want to stay at the forefront of retail.”

    Mick Parkhill, Bodyboarders Surf Co. (BSC)
  • “Since we implemented the CONTROL Online Store module, its cut workload by 60%, and we have more accurate stock control.”

    Mick Parkhill, Bodyboarders Surf Co. (BSC)
  • “As a retailer today, you need seriously good retail technology to support you. Diamonds will always be brilliant but we couldn’t sell them without the brilliant support of the CONTROL Retail Management system.”

    Jon Cox, G. W. Cox MY JEWELLER
  • “CONTROL’s manufacturing module works well for our business because it gives us complete control over the design, manufacture and delivery of custom-made pieces”.

    Jon Cox, G. W. Cox MY JEWELLER
  • “CONTROL Online Store is proving to be a great asset as it has allowed me to create a genuine clearance outlet, helping me move old stock faster”.

    Jon Cox, G. W. Cox MY JEWELLER
  • “Before we implemented the CONTROL online store, we had a standalone e-commerce system.This meant we had to manually update changes to inventory, and this was time-consuming and prone to error. However, with CONTROL it’s all automatic.“

    Edward Lancaster, King Street Cyclery
  • “I chose CONTROL because it handles multi-store operations with integrated POS, stock control, replenishment, order entry and invoicing, marketing and promotions, customer loyalty programs, sales analysis, financials, and more."

    Don McDonald, Master Franchisor, Beds n Dreams, QLD
  • “There have been a lot of enhancements and innovations to the CONTROL Retail Management system that have enabled me to stay abreast of business changes and customer demands.”

    Rod Spinks TJM Products, North Queensland
  • “In the 8 years we’ve been utilising the CONTROL POS Retail system, support has been excellent with staff knowledgeable about CONTROL, and only a phone call away.”

    Bill Dimarelos, The Furniture Spot
  • "What I appreciate about CONTROL is that it has been designed correctly from the ground up, so everything works really well and it’s easy to follow.”

    Stuart Chen, Managing Director, Neeto
  • “CONTROL’s major benefit is that everything is integrated. I can instantly see what’s happening across retail and wholesale, at the shopfront, workshop or online store. This is important when you run a complex business across a large geographical base.”

    Rod Spinks TJM Products, North Queensland
  • "CONTROL is flexible, easy to use, and enables me to get new stores up and running very quickly. It is also a serious business tool that enables total control over stock and sales performance.”

    Don McDonald, Master Franchisor, Beds n Dreams, QLD

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