Contact Us:

1300 646 536

Training & Support

 

Easy Access To Personalised Training And Support Services
 
In addition to consulting services which help you obtain major benefits from your new system, Creative Computing provides general training for all your POS operators and management personnel on how to operate the system on a daily basis.
 
Generally, we provide initial implementation assistance and training on your premises and in an environment as close as possible to actual operating conditions, as we believe this is far more effective than classroom training.
 
We can also set up a 'Training Company' which operates separately from your live system and can be used by new staff for training purposes, or down the track for the purpose of testing new system options before implementing these functions into your business.
 
CONTROL is supported Australia wide with telephone, fax and e-mail support and by direct access to your system via modem. On-site support is also available.
 
Additionally, you can also access our Customer Support Agreement (CSA) and Upgrade Subscription Services.
 
CONTROL POS is fast to implement and easy to use. Contact us today about your requirements.

Testimonials

  • “I chose CONTROL because it handles multi-store operations with integrated POS, stock control, replenishment, order entry and invoicing, marketing and promotions, customer loyalty programs, sales analysis, financials, and more."

    Don McDonald, Master Franchisor, Beds n Dreams, QLD
  • "What I appreciate about CONTROL is that it has been designed correctly from the ground up, so everything works really well and it’s easy to follow.”

    Stuart Chen, Managing Director, Neeto
  • “CONTROL’s major benefit is that everything is integrated. I can instantly see what’s happening across retail and wholesale, at the shopfront, workshop or online store. This is important when you run a complex business across a large geographical base.”

    Rod Spinks TJM Products, North Queensland
  • “In the 8 years we’ve been utilising the CONTROL POS Retail system, support has been excellent with staff knowledgeable about CONTROL, and only a phone call away.”

    Bill Dimarelos, The Furniture Spot
  • “We use CONTROL to run our 15 stores across WA and Melbourne. The system ensures accuracy when tracking supplier and customer orders, and deliveries. Reporting features also provide insight into sales and stock performance and this helps with business decision-making.”

    Bill Dimarelos, The Furniture Spot
  • "CONTROL is flexible, easy to use, and enables me to get new stores up and running very quickly. It is also a serious business tool that enables total control over stock and sales performance.”

    Don McDonald, Master Franchisor, Beds n Dreams, QLD
  • “Even though we’re a traditional bricks and mortar retailer, we give people the option to research or buy our products online. In their mind they’ve saved a lot of time because all that’s left to do is pop into the shop to pick up the item or have it delivered.”

    Edward Lancaster, King Street Cyclery
  • “Before we implemented the CONTROL online store, we had a standalone e-commerce system.This meant we had to manually update changes to inventory, and this was time-consuming and prone to error. However, with CONTROL it’s all automatic.“

    Edward Lancaster, King Street Cyclery
  • “We can create a promotion within CONTROL in 30 minutes and let the marketing people do their thing without thinking about the technology.”

    Stuart Chen, Managing Director, Neeto
  • “CONTROL Online Store is proving to be a great asset as it has allowed me to create a genuine clearance outlet, helping me move old stock faster”.

    Jon Cox, G. W. Cox MY JEWELLER
  • “CONTROL’s manufacturing module works well for our business because it gives us complete control over the design, manufacture and delivery of custom-made pieces”.

    Jon Cox, G. W. Cox MY JEWELLER
  • “As a retailer today, you need seriously good retail technology to support you. Diamonds will always be brilliant but we couldn’t sell them without the brilliant support of the CONTROL Retail Management system.”

    Jon Cox, G. W. Cox MY JEWELLER
  • “Since we implemented the CONTROL Online Store module, its cut workload by 60%, and we have more accurate stock control.”

    Mick Parkhill, Bodyboarders Surf Co. (BSC)
  • “I think the interface Creative Computing did between CONTROL Online Store and Facebook is pretty innovative and that’s great because we want to stay at the forefront of retail.”

    Mick Parkhill, Bodyboarders Surf Co. (BSC)
  • “There have been a lot of enhancements and innovations to the CONTROL Retail Management system that have enabled me to stay abreast of business changes and customer demands.”

    Rod Spinks TJM Products, North Queensland

Business Insights Newsletter

News, Tips and Trends

Subscribe Today

Mailchimp